LEGAL

Privacy Policy

Effective Date: April 20, 2026

SLT Tow ("we," "our," or "us") provides towing and roadside assistance through our website and mobile apps. This policy explains how we collect and use your data.

1. Information We Collect

You may provide your name, phone number, email, pickup and drop-off locations, and vehicle details. We may automatically collect GPS location during service, device type, app usage, and IP address. Payment details are processed securely by third-party payment providers.

2. How We Use Your Information

We use your data to create and manage your account, process towing requests, match you with drivers, track jobs in real time, calculate pricing, send receipts, improve app performance, and provide customer support.

3. Location Data

Your location is used when you request service. Drivers use location data to reach you. Tracking stops when the job is completed.

4. Sharing of Information

We share data only when needed with drivers assigned to your job, payment processors, and service providers such as hosting, mapping, analytics, and support tools. We do not sell your data.

5. Data Security

Data is stored on secure servers. We use encryption where required, and access is limited to authorized personnel.

6. Data Retention

We keep your data as long as your account is active. Job history may be kept for legal, safety, tax, or business records.

7. Your Rights

You can request access to your data, ask for corrections, or request account deletion.

8. Cookies and Tracking

We may use cookies on the website to keep you logged in and improve performance.

9. Third-Party Services

We may use services such as Google Maps for navigation and payment gateways for transactions. These services have their own privacy policies.

10. Updates to This Policy

We may update this policy. Changes will be posted here.

11. Contact

Email: support@slttow.com